Process Management

Course Description

Students learn how to design and manage operations. Emphasis is placed on creating statically stable processes capable of achieving flow. Student teams apply lessons learned through case study analysis as well as managing virtual made-to-order and made-to-forecast operations. Student teams also help a real world company solve process management issues. Participants are certified in Lean Six Sigma Green Belt as well as earning a Technical and Engineering Operations Management credential as a Certified Associate in Engineering Management.

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Learning Objectives

  • Capacity planning
  • Inventory control
  • Forecasting
  • Hoshin Planning & Value Stream Mapping
  • Process Control Plans
  • Quality Management System
  • Operations & Supply Chain Management
  • Management of Technology, Research, and Development

About the Professor

Dr. Craig Seidelson


What course micro-credential can I sit for upon completion of this course?

At the completion of this course, you have the opportunity to sit for Technical and Engineering Operations Management ASEM certification, Yellow Belt certification and Green Belt certification.

Is it online?


Can it be scheduled whenever?

The online course is delivered in real-time with students. If you have a scheduling conflict, you can download the recorded lectures.


Enrollment is open to any undergraduate student pursuing a 4-year degree in engineering or those currently holding a 4-year degree in engineering.


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