Community Health Worker Training

Career Starter
Hybrid: online and once weekly face-to-face classroom sessions
120 + hours of training will be provided

Contact us to learn more

Community Health Workers

The American Public Health Association (APHA) defines the community health worker as following: A community health worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served.

Program Goals

Overall employment of community health workers is projected to grow 11 percent from 2018 to 2028, much faster than the average for all occupations. Growth will be driven by efforts to improve health outcomes and to reduce healthcare costs by teaching people healthy behaviors and explaining how to use available healthcare services.

Trends in Employment:

Who This Program Is For

The proposed training will target individuals with a high school diploma or GED who are at least 18 years old.  These individuals may already be employed as community health workers, but are interested in or being encouraged to become certified.  It is expected that other students will have no experience as a community health worker but are interested in entering the field. While some may be traditional students, the majority of students may be adult learners.

Program Faculty


Expertise Gained in this Program*

Upon the completion of the Community Health Worker Training, students should be able to:

  • Describe the core competencies defined by the Indiana Community Health Worker Association in the scope of practice of community health workers.
  • Describe community health models and the roles, responsibilities, and skills of community health workers in improving community health.
  • Define the legal and ethical dimensions and responsibilities of the community health worker, including confidentiality, liability, mandatory reporting, and cultural issues.
  • Demonstrate basic effective communication techniques and barriers to effective communication.
  • Identify the role and types of documentation used by community health worker.
  • Demonstrate knowledge of the relationship between culture and individual health practices, beliefs, and his/her use of health and social services.
  • Apply skills to interact, coach, and support clients to access the healthcare system and other resources.
  • Describe examples of appropriate personal safety practices during community outreach activities.
  • Identify specific community resources related to addressing the needs of clients and the process(es) to access these resources.
  • Identify health promotion and disease prevention strategies as a part of the primary healthcare system.
  • Demonstrate the ability to gather, document, and report accurate information to support program evaluation and community-based research.

Course Features*

  • Students will learn in an asynchronous online environment that will include video lectures and presentations, forums/discussions, and online resources.
  • Each week, students will attend one, three-hour, face-to-face class, for role-playing, presentations, and to work on capstone projects.
  • Successful students will score 80% or higher on an online exam offered at the end of the training.
  • Upon successful completion of the training, students will be awarded undergraduate credit hours by the University of Indianapolis (UIndy).

Training Modules*

The Community Health Worker Training is comprised of:

  • Three modules: first and third modules have three lessons each. The second module is comprised of two lessons.
  • Module One
    • Lesson 1: Introduction: Who are Patient Advocates
    • Lesson 2: Communication and Cultural Competence: Why it Matters
    • Lesson 3: Interpersonal Skills: A Key to Providing Client-Centered Services
  • Module Two
    • Lesson 4: Health, Healthcare, Public Health and Patient Advocates
    • Lesson 5: Guiding Principles: Confidentiality & Ethics
  • Module Three
    • Lesson 6: Community Assessment, Outreach & Research
    • Lesson 7: Bringing it All Together
    • Lesson 8: Final Assessments and Capstone Presentations
  • Knowledge assessments and assignments/activities will be completed during each of the eight lessons.
  • Final knowledge assessment will be completed during the eighth/final face-to-face classroom session.


* Content may be updated. Final content will be reflected in the course syllabus.